Privacy Policy
Your privacy and data security are our top priorities
At Muba Tour And Travel Zanzibar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
This policy applies to all information collected through our website, mobile applications, and during our tour services. By using our services, you consent to the practices described in this policy.
Last updated: January 15, 2024
- Personal information you provide when booking tours (name, email, phone number, passport details)
- Payment information processed securely through our payment partners
- Communication preferences and special requirements
- Photos and videos taken during tours (with your consent)
- Website usage data and cookies for improving user experience
- Processing and confirming your tour bookings
- Communicating important tour information and updates
- Providing customer support and responding to inquiries
- Improving our services based on feedback and preferences
- Sending promotional materials (only with your consent)
- Complying with legal and regulatory requirements
- We do not sell, trade, or rent your personal information to third parties
- Information may be shared with trusted partners necessary for tour operations (hotels, transport providers)
- Government authorities when required by law or for safety reasons
- Emergency contacts in case of medical or safety incidents during tours
- Anonymous, aggregated data for business analysis and improvement
- Industry-standard encryption for all data transmission
- Secure servers with regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
- Regular security audits and vulnerability assessments
- Secure disposal of data when no longer needed
- Staff training on data protection and privacy practices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Data portability and transfer
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Types of cookies we use include essential cookies for website functionality, analytics cookies for understanding user behavior, and marketing cookies for personalized advertising (with your consent).
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Stone Town, Zanzibar, Tanzania